Our Mission

Impact is dedicated to dynamically altering outcomes for at-risk children and their families by delivering services designed to increase resiliency and strengthen relationships.

Our Values

We believe in serving with integrity, honesty, and humility.
We believe in utilizing a relationship-oriented approach to begin the change process.
We believe in treating all clients, families, and community partners with dignity and respect.
We believe in including natural supports in the treatment process. If someone matters to a client we serve, they matter to us.
We believe that each client and their family are much more than names and histories on paper.
We believe in investing in, training, and supporting our staff and foster parents.
We believe in the power of creativity, and develop plans that best serve our clients regardless of how unconventional the approach may seem.
We believe that the poor outcomes for children in foster care are not inevitable.
We believe in creating a culture of cooperation and collaboration with employees and community partners.

Our Board

Paul Tesi

**President & CEO**
Paul double majored in Business and Psychology in college. Prior to founding Impact Living Services, he spent twenty-two years working for a local social services agency. During that time, he founded and directed several group homes, an alternative day school, and an Independent Living Program for at-risk youth. Paul is distinctively passionate about providing long-term relationships with youth that transcends acute-care, in an effort to create a true sense of permanency in their, often impermanent, circumstances. Paul goes above and beyond in helping youth reach their goals; he is especially skilled in teaching problem-solving skills and aiding youth in recognizing their strengths. He has been a foster parent and adopted two foster youth, who are now adults. Paul’s vast experience in training, encouraging, and supporting his staff to mitigate challenging behavioral pathologies, mixed with his desire for youth to succeed, make him an invaluable asset to Impact Living Services. When he’s not working, Paul enjoys doing mission work in Cambodia.

Kristi Dolan

**Treasurer** Kristi Dolan’s background includes sales, computer programming, and math education. She and her husband of 34 years, David, have two grown and married children and one grandchild. Since 2006, they have owned and operated a small CPA firm in Lynchburg, Virginia, where Kristi manages the day-to-day operations, actively practicing as an Enrolled Agent advocating on behalf of taxpayers with the IRS. Throughout her life, Kristi has had a huge heart for others, being involved in VBS, choir, youth ministry, church outreach activities, and missions. She is passionate about the work Impact Living Services offers and is excited to volunteer her time in helping them continue to grow and help more and more families and communities.

Kevin Cloran

**Vice President**
Kevin holds a Bachelor’s in Social Work from Temple University. After college, Kevin served as a houseparent at a local group home for boys. After completing a Master’s in Religion and a Master’s in Education from Liberty University, Kevin worked as a Case-Aide at the Bedford Group Homes, and then as the founding Director of New Hope Academy, a school for students with social and emotional disabilities. From 2013 to 2017, Kevin served as the Education Supervisor at HopeTree Academy in Salem, VA. He is now the Director of Community Care at Bedrock Community Church. Kevin and his wife, Cherad, have five children.

Katie Lee

**Secretary** Katie earned her Bachelor's degree in Psychology and Master's degree in Counseling/Human Services from Liberty University. She invested eight years as a case manager in a group home setting for at-risk youth in Bedford, Virginia. She then spent about a year doing in-home counseling before helping get Impact Living Services started in 2012. From 2012-2014, she served as Impact's Program Director and Executive Director, stepping down when one of her sons was diagnosed with Autism. As a board member, Katie adds support to the team in any way needed and has been called Impact's unofficial "head-hunter." Currently, she is working in development for an international non-profit organization and loves being a mom to her three sons.

Our Executive Team

Paul Tesi

**CEO**
Paul double majored in Business and Psychology in college. Prior to founding Impact Living Services, he spent twenty-two years working for a local social services agency. During that time, he founded and directed several group homes, an alternative day school, and an Independent Living Program for at-risk youth. Paul is distinctively passionate about providing long-term relationships with youth that transcends acute-care, in an effort to create a true sense of permanency in their, often impermanent, circumstances. Paul goes above and beyond in helping youth reach their goals; he is especially skilled in teaching problem-solving skills and aiding youth in recognizing their strengths. He has been a foster parent and adopted two foster youth, who are now adults. Paul’s vast experience in training, encouraging, and supporting his staff to mitigate challenging behavioral pathologies, mixed with his desire for youth to succeed, make him an invaluable asset to Impact Living Services. When he’s not working, Paul enjoys doing mission work in Cambodia.

Travis Butner

**Director of Behavioral Health**
Travis is a Licensed Professional Counselor (LPC) and Certified Substance Abuse Counselor (CSAC). He received his B.A. in Psychology from Southwest Baptist University in 2004 and his M.A. in Professional Counseling from Liberty University in 2013. Travis has been working in the mental health field since 2004, first serving within various leadership roles at a residential treatment center in Texas and then working for a privately owned mental health organization in Virginia. Travis enjoys working with both children and adults, but specifically has a passion for those who have substance-related disorders. In his free time, Travis enjoys spending time with his family, cheering for the Kansas City Chiefs, working out, doing projects around the home, and traveling whenever possible.

Nathan Taylor

**Chief Operating Officer** Nate is passionate about his family and helping others to flourish using their unique wiring. He emphasizes a collaborative approach to leadership and loves to work with teams and leaders on implementing staff culture, self-leadership and staff leadership development, strategy and org-charts.

Adam Pavao

**Vice President & Executive Director**
Adam is a graduate of Liberty University and a Licensed Professional Counselor in the state of Virginia. With over ten years of experience in mental health and child welfare services in the Lynchburg Region, Adam brings an extensive knowledge of complex family issues and behavioral health concerns. Adam has experience working in the non-profit setting, with government agencies, and in private mental health agencies. With that, Adam brings a wealth of knowledge and skill to families involved in the various government systems. Adam specializes in family engagement and utilizes this client-centered, family systems approach to incite motivation and navigate change with the clients he works with. Adam is a proud father of three, and husband to his beautiful wife, Haley.

April Estrada

**Director of Foster Care**
April has a Master’s in Clinical Psychology and over twenty years in the child welfare arena. One of her favorite roles is helping a prospective foster family throughout the home-study process. She is passionate about making sure foster families have what they need in order to provide healing homes. April has always had a heart for older youth in foster care and has received a great deal of training in the areas of attachment, resiliency, and trauma-informed care. She currently serves as the secretary for VALCPA (Virginia Association of Licensed Child Placing Agencies) and as a member of the Public Policy and Conference committees for FFTA (Family Focused Treatment Association), a national group dedicated to strengthening families.

Shannon Pratt

**Chief Financial Officer**
Shannon holds a Business degree with a Finance concentration from Liberty University and has over twenty years of experience in nonprofit finance and business administration. Also having leadership experience in the private business sector, she brings an analytic skill set and a proactive stance in financial management.

Impact Living Services (ILS) was created by a team of professionals who had the audacious goal of changing outcomes in foster care and families. The status quo was simply unacceptable. Impact Living Services operates under the principle that no one is transformed by services alone but rather by outcome-based services in the context of meaningful, engaged, and purposeful relationships.

ILS is comprised of a talented team of committed and empathetic staff. ILS employees have extensive experience in operating residential facilities, case management, and in-home counseling, directing independent living arrangements and licensed child-placing agencies, and serving as foster and adoptive families. ILS aids youth and families in reaching their potential socially, academically, and vocationally through creating relationships, creating community, and creating permanency.